De Janeiro Stores - New York, New York

Maria Castillo

Very rude and “Racial Profiling” as I walked up to the register I had said hello to the lady she looked at me up and down and left behind the register to walk away as I was standing there to get service. Her coworker noticed what had happened and try to assist me but at that point I felt very uncomfortable and felt the need to leave and not spend my hard working earned money on a company who hire people like this…. Imagine how many black Americans women’s she would do this to … shame shame shame will never ever step foot in that place ever again

Daniel Ferguson

Incredibly rude staff. A member of our party asked if possible to try an item on and was rudely gestured towards the fitting rooms without the staff member even speaking. Exceptionally poor customer service resulting in a lost sale. Found what they were looking for from much a much nicer store around the corner. It seems as if all of the previous reviews highlighting poor customer service have not been acted upon and the issue with rude abrupt staff remains.

Jasmin L

I have been a patron since I was 18 and now I am 67 and still considers the store a fashion trend setter. They also have great customer service. Mohammed, Bebe and sow have been pretty much the face of the store chain. I have known all three individuals from way back in the early seventies and they also know me and other patrons on a first name basis. That's because the staff takes pride in giving their customers the best service. They are accommodating and make all customers feel special. With that said, you will always want to stopping even when there is no purchase.made. the staff surely knows how to make everyone feel like welcoming a family member while maintaining professionalism

Michael Lightfoot

Amazing store, been going here for years. First of all, they have a huge variety of clothes - formal wear, dresses, skirts, blazers, tops, pants, sweaters, jackets, coats, gym wear - literally everything. And a huge selection of shoes from heels to flats, boots, flip flops, everything you could ever want. Undergarments, accessories too. Everything is rotated so that when you come back, there is always a lot of new things. Plus lovely staff - literally the best, could not praise higher, very kind and great with advice. Most convenient location. What more to love!!

S M

I've been shopping at the De Janiero location at 43 W 33Rd for about 5 years now. Although I've never had an amazing customer experience, I've never been treated so badly as I have last week. Tues, July 11th about 6pm.

I had about 12 items in my arms, I approached the counter to check out and saw no one else was on line. I walked up and said hello to Ann Marita and she gave me a funny look. She then yelled out "okay, are you ready to check out now?" I looked around to see who she was speaking to and I see two people at the other side of the store, still shopping. They replied "okay" and started to slowly make their way to the counter. Ann Marita began scanning items that were stacked up and folded on the counter. I asked her if she was ringing them up before me, she said yes. I explained that if I waited, I'd miss my train. So I wouldn't be able to buy my items. She said "well they have an appointment, so...you can put your stuff down back there" and she pointed to a go back rack behind me. I explained one last time, to make sure I was understanding her, that she's going to lose the sale. She said " yes put the stuff back there". So I placed my stuff on the rack and walked out in utter shock that she was going to let a check out with me that would take about 2 mins walk out the door. Her attitude was disgusting, she couldn't care any less and it's so obvious. In all my years of retail shopping, I have never been treated so poorly. I've worked in retail (The container store) for over 2 years and know that amazing customer service is the core foundation of any successful retailer. Ann Marita is a horrible employee and in my opinion she has no business working with people.

Ivy Ledon

1 star because it's a low end looking place, customer service is pretty much non existent, dressing room is a storage room and apparently allows anyone including the one lady working in the store to come in while you're trying things on. I had the one store employee come in while I was undressed without any acknowledgement and following her came another woman who was at the very least friendlier than the employee. Reason for 2 stars instead of one is that the majority of merchandise is very cheap in cost.

Key!

They had nice things so that made the visit worth it but the people that work there made it a bad experience. No help offered, I asked a question and seemed like I annoyed the person. Then at the register, though I walked up with my purchase I had to ask if I could pay. Not one of those things should ever occur at any store!

Luli Ramirez

Excellent selection amazing prices