Capital One Café - Los Angeles, California

Rebecca Rodriguez

Super clean, super nice staff. I came here to use the wifi and get a coffee. I don’t have a capital one card so I didn’t get a discount, but they offered me a free sugar cookie. I love that there are outlets everywhere as well as a place to have your purse at the sit down bar. I walked here, I wouldn’t recommend driving here as parking is unpredictable. Really nice place to hang out for a morning pick me up. It’s also really quiet, you’re able to hold a conversation with someone.

Antonio jimenez

Capital One café is a great perk offered by the company. Discounted drinks for card members, 45 minute parking validation. Free access to restrooms and WiFi. ATMs and friendly ambassadors.

Rodrigo “funning”

I stopped by but I didn’t have my Capital one card and was told it’s half off with the physical card. I ordered the Honey Lavender Latte with almond milk, less sweet and it was a phenomenal coffee. Solid flavor and perfect temperature. I’d definitely get this again.

Shoutout to Moe, solid customer service with a smile, very helpful and what makes this spot a solid cafe.

Parking is limited to street and I’d definitely come back again for their other coffee/snack items.

Mister Smith

I'm currently trying to calm myself down due to the treatment I received here at this location. Racial profiling has gotten much better in this country over the years, but it's still going strong at these Capitol One Cafes. Literally watching fair skinned guest be treated respectfully and like humans. While myself being treated like a homeless off the street. I have to be wearing a suit and tie in order for them to treat me as they treat other races. I am a Capital One checking account and credit card holder.
I do understand that your locations are located in area with a high volume of homelessness, but the employees at your locations should be trained better to differentiate homeless persons from actual consumers. NOT using race as a deciding factor.

Orlando Flores

What an incredibly novel concept. I love that I can come in to handle business while being pampered in a leisurely fashion. Why aren’t more banks doing this? And a special thank you to Mongar F… every time I come in he goes out of his way to make sure I leave better than I entered. What an asset to the company. Do yourself a favor and clone him. I’d give more stars if I could. Bravo.

Aleksei Mironov

Very poor service, and the restrooms are not functioning. On the morning of January 3rd, I reserved a room to work. It turned out that the shared restroom was out of order, and when I asked for the code to use the women’s restroom instead, I was rudely told they wouldn’t provide it. I’m completely disappointed with the level of service. They can’t even provide basic necessities that should be available.

Anna V Garibay

Super inconvenient parking especially if you’re in a hurry and it’s your first time dealing with the new parking setup. To begin with all three Capital One cafes near me have inconvenient parking. In this one you can no longer pay directly with a card. In this one you need to take a pic of one of those annoying little images and you’ll be able to pay. It’s confusing if you are unaware what is going on. I paid $6 for the short time I took to use the atm. Capital one validates by the way. Still i didn’t worry about that because I was expecting to pay with a card. The attendants told me to pay virtually. I’m not sure if they could have taken my card because they didn’t offer to do it. Cone very prepared or you’ll leave very annoyed.

Gemma Serenity Gorokhoff

Great experience!

I wasn't so sure if I could have access to an ATM before 7AM when they open, so I arrived at 6:50AM to wait a minimum if needed.

On Capital One website, it is said that the ATM are available 24h. On Google Maps, the Capital One Cafe opens at 7AM.

Here are the pictures to show more of what you will find here.

The best way is to have someone on location, like Mrs. Madis, who can quickly help you out when things are little but unexpected with your banking experience.

Madis has been great at solving my question (I did lock my debit card that -of course- did not work anymore).

The other employees on location have been super helpful as well, giving direction.

There is a WC for customers with a code and it's ultra clean.

There is also handicapped ♿ access for wheelchairs and other slow moving people.

Overall great experience.