Cox Tractor - Kingsport, Tennessee

Steven Lawson jr

I've been buying parts here for a long time now, even had a mower serviced here. First experience buying equipment was an echo backpack blower this year and I have zero regrets about it! Went to purchase a new mower and while doing the finance application the system went down on the finance company end, the salesman sent me home with the demo unit of what I was looking at to try. Fast forward to less than 48hrs later, I go back in and deal with the finance company stuff again today and left with my new mower! Great service before, during, and after the sale! Highly recommend for all your tractor and mower needs!

Tandy Hobbs

You do not need to look further than Cox Tractor. I have now purchased 3 lawn mowers from them and various other items. My first purchase was a John Deer lawn tractor. The purchase was flawless. I was shown how to mow with the tractor and how to keep it clean. I had the tractor serviced by them as well. I did shop around before purchasing and I could not find a better deal. I then traded in the JD for a Scag mower. The sales representative even came to my house to show my husband and me how to use the Scag. You will not get that kind of service anywhere else. That Scag is going to my son and we just bought a new one. This is a family owned business and they truly want to satisfy the customer more than make a sell! Shop their inventory and you will be glad you did!

Zachary Peterson

Purchased a Scag Tiger Cat II two years ago from Carter at Cox Tractor. He was great to work with and very knowledgeable. And over the years has answered any questions I have had. Today I found myself back but in the service department to have my mower worked on. Dennis done a great job of scheduling and making sure they would have a Demo mower to send with me if they couldn’t get mine fixed. Scott was the mechanic that worked on my mower, he was excellent he diagnosed my mower’s problems and had everything fixed in a short amount of time. All the staff in the service department were friendly. I had my 4 year old son with me and they treated us exceptionally well! Highly recommended Cox tractor. I live in NC a hour and half away and pass plenty of other Scag dealers on my way to Cox Tractor. That goes to show how much I value the way I have been treated as a customer.

Matt Cook

I would definitely give recommendations for cox tractor, super friendly to work with and the fastest turn around time of anyone! And the prices can't be beat, will definitely be doing all of my tractor and farming business there from now on

RUM

Great place! Very friendly. Someone always speaks to you when you walk in the door. Doesn't matter if you're buying a tractor, mower, or a bottle of oil and a tube of grease, you're treated the same. I quit buying at another place that treated me as an inconvenience at times and this place has won all my business. Thanks Carter, John, and the rest of the staff, you guys are the greatest.

Richard Reed

I bought a string trimmer today at Cox Tractor and had a wonderful experience. Multiple personnel were available to help me. They were friendly, knowledgeable, and went out of their way to make the buying experience so pleasant. I even got to speak with Mr. Cox who welcomed me in the store. I will definitely return in the future. The experience was better then than any chain store visit could ever be! Richard K. Reed, M.D.

Brent Bradley

I was considering buying a zero turn mower to help me manage mowing duty on our property. I had a number of questions as to the most suitable course of action. Mr. Cox sat down with me and explained the options, answering all my questions. I bought the mower on a Friday and it was delivered Monday afternoon. I received useful safety and operation instructions.

Though new to operating zero turn mowers I tried it out at low speeds without engaging the blades. When I was comfortable I went ahead and mowed our yard.

I love the mower and look forward to years of use. Thank you for your time and advice, Mr. Cox. Thanks to the team at Vox Tractor for their efficient service.

Eric

I went in on Thursday, 9 September 2021 to look at their Scag zero turn lineup. John Cox was there and greeting me friendly. He asked me some basic questions and showed me exactly what would work best. John did not care to or try to up-sell me at all. He only cared to get me exactly what I needed, nothing more and nothing less. As a matter of fact, when I inquired about a more expensive model, he said that it would work great too, but it would be unnecessary for my application and left it up to me to decide.

He took the time to demo the mower I was interested in. Even though it was very busy, I felt like an appreciated customer through and through. I came in mid-day and he already had many deliveries lined up… but he even managed to schedule and deliver same day, which made me feel even more great about the whole experience. I expected to have to schedule for delivery, but no… I was mowing my grass within two hours. That’s how quick he got it there for me.

John was kind, caring, and considerate during the entire transaction. He did everything he said he would and did everything he could to meet what I was hoping to get done. I ended up with a Scag Patriot and it has been doing good work for me. I love the mower and it feels good to know I got it from such an awesome business with an experience I’ll never forget.

Quality product and quality service. I am a retired veteran and will only be going back to Cox Tractor for all my equipment needs.

Thank you John for your support and help. Cox Tractor all the way. A truly remarkable experience.