Herno - New York, New York

👍 Recensioni 📌 Mappa ℹ️ Informazioni ⏰ Orari

Indirizzo: 95 Greene St, New York, NY 10012.
Telefono: 2122261432.
Sito web: herno.com
Specialità: Negozio di abbigliamento.
Altri dati di interesse: Ingresso accessibile in sedia a rotelle, Wi-Fi, Wi-Fi, Carte di credito, Carte di debito, Pagamenti mobile tramite NFC, Carte di credito.
Opinioni: Questa azienda ha 26 recensioni su Google My Business.
Media delle opinioni: 3.1/5.

📌 Posizione di Herno

☎️2122261432

⏰ Orario di apertura di Herno

Lunedì: 11–19
Martedì: 11–19
Mercoledì: 11–19
Giovedì: 11–19
Venerdì: 11–19
Sabato: 11–19
Domenica: 11–19

Herno, con sede in 95 Greene St, New York, NY 10012, è un negozio di abbigliamento che offre una vasta gamma di prodotti di alta qualità. Il negozio può essere contattato al numero di telefono 2122261432 ed è possibile visitare il suo sito web all'indirizzo herno.com.

Le specialità di Herno includono una vasta gamma di abiti, giacche, pantaloni e accessori per uomo e donna. Il negozio è accessibile in sedia a rotelle e offre servizi aggiuntivi come Wi-Fi, pagamenti mobile tramite NFC, carte di credito e carte di debito.

Herno ha ricevuto un totale di 26 recensioni su Google My Business, con una media delle opinioni di 3.1/5. Questa media può variare leggermente in base alla data e all'ora in cui vengono raccolte le recensioni.

Inoltre, Herno offre un'esperienza di shopping conveniente e confortevole per i suoi clienti. Il negozio è situato in una posizione centrale e facilmente raggiungibile, con parcheggi nelle vicinanze. Il personale del negozio è cordiale e disponibile ad assistere i clienti in qualsiasi momento.

👍 Recensioni di Herno

Michael Williamson

1/5

Spent over $1k on a new coat. Wore it maybe 2 times and seams inside ripped open. All they offered was a fabric sample to give to a tailor. So much for customer service.
I would recommend others to shop elsewhere

Adam Tsou

5/5

This year, I bought a coat from Herno at a sample sale. Unfortunately, one of the snaps came loose and I needed to fix the jacket. I contacted the Herno Soho store and they were happy to provide the needed parts free of charge even though they couldn't directly service the coat. I want to especially thank Taylin, who provided me with her business card, and also directed me to some garment repair people in NYC that they trust. I was able to repair my coat in two weeks for a very reasonable price.

K S

1/5

Absolutely atrocious customer service - you do not want to deal with them directly. Great product but better purchased from Saks and Bloomingdales.

Lucy Sun

5/5

I have always loved this store- the sales people are knowledgeable and very helpful. You never feel like you’re asking for too much when you want to try diff sizes and styles- they’re so happy to grab them for you from downstairs and also find items they don’t have in store to get them shipped to the shop and hold for you. You never feel pressured to make a purchase on the spot and you never feel judged. Do realize the website is operated by a third party and has a diff exchange policy than if you purchase from the store. If you purchase from the store, you have a warranty for two years and they will fix your item within this period free of charge, but no returns exchange only or store credit. If you purchase online it is only a 14 day return window.

Andres Chavez

1/5

Terrible customer service for high end brand. I have bought here before but recently received a gift jacket bought online by my mother. Their website operations mixed up order and shipped my jacket to a wrong address. When we called Herno, they asked for the coat back to Italy for a refund. then they created a new order to send the right coat to me. The return to Italy was rejected and now I have two coats for the price of TWO without the ability to take to the store or change the size or get credit for their mistake. DO NOT ORDER ONLINE. great product but online is a different company than the stores and frankly they don't care how inconvenient that is despite being a $1,300 coat.

Patricia N Chanis Morales

5/5

Siempre habíamos pasado por esta tienda y nos parecía hermosa, todo muy bien organizado por colores estéticamente. Entramos sin saber que ibamos a encontrar, y salimos con las mejores prendas básicas de invierno. La atención increible, al igual que la calidad de las prendas. Todos saben muy bien la composición, materiales, si sirve o no para cierto clima. De verdad que si buscas un abrigo precioso, que no pese, atemporal, que te mantenga calientita este es el lugar! Simple, elegante y moderno, asi describiría la marca! Y es de mis nuevas favoritas.

Michele Williams

1/5

Agree terrible customer service for a high end brand. I am still trying to find an address to return some things!

Arturo Rodriguez

1/5

DONT BUY HERE! Terrible experience and customer service. I bought a coat to my girlfriend and when we tried to change size they refused to order a new one, when we saw that was available on the website, and not refunding the amount of the coat. They didn’t provide any solution, they are a mess. Will never go back!