Saks Fifth Avenue - Miami, Florida

Enzo Odoguardi

Il mio posto preferito dove fare shopping molto curato il personale professionale e gentile rendono i tuoi acquisti più pregiati ....facilità anche nel parcheggio

Franco Laurenti

Merita visita

Jorge Luis Quintero

Among sellers instead of help each other they fight and left client in the middle of without attendance , how is that posible in an store like this ! They caring more about what they sell instead of the Quality service they can provide without know that the service will provide you more sales

Amy Qui

On Friday at approximately 2:15 PM, November 8 of 2024, I purchased two fragrances from two exclusive designers at Saks. I chose to shop at Saks because of their reputation for offering exquisite and fine products, and I was not disappointed by the selection or the service provided by my sales representatives, Elizabeth and Paola.

Elizabeth and Paola went above and beyond to exceed my expectations. They were incredibly patient, polite, and attentive, carefully listening to my fragrance preferences and taking their time to help me find exactly what I was looking for. Their professionalism and dedication made my experience truly enjoyable.

However, I must share my disappointment with an interaction I witnessed involving another sales representative, Vanessa (as noted on her name tag). During the finalization of my purchase, my sales representative needed assistance from George, the manager. While trying to get George’s attention, Vanessa responded to my sales representative in a rude and unprofessional manner, which occurred directly in front of me. This behavior was off-putting and left a negative impression.

I even considered walking out and leaving my purchase behind because of the unpleasant interaction. However, I ultimately decided to proceed out of fairness to Elizabeth and Paola, who had worked so diligently to assist me, and because I truly wanted the fragrances I selected.

While I greatly appreciate the excellent service from Elizabeth and Paola, I hope Saks addresses such behavior from other staff to maintain the high standards associated with their brand.

Marcelo Vega

I recently had an exceptional shopping experience at Saks Brickell City Centre, thanks to Lorena. From the moment I walked in, she was incredibly attentive, knowledgeable, and genuinely thoughtful. Lorena went above and beyond to understand my needs and made sure I found exactly what I was looking for. Her warm demeanor and keen eye for detail made the entire process enjoyable and effortless. If you’re shopping at Saks, I highly recommend asking for Lorena – she truly elevates the experience with her professionalism and dedication. Thank you, Lorena, for your outstanding service!

Kai Brinker

Online pickup here is a mysterious puzzle. The email for your order will tell you to go “near women’s shoes”, but there is no counter or signage there. I eventually went to a fitting room and asked there. The staff took a photo of my confirmation code on my phone and told me a manager would be by with my order.

At least the chair I waited in was comfy, but my order didn’t arrive within 15 minutes and thus I left.

Online pickup is a burden at this store, not a convenience.

Abegail Ape'

I had high expectations for this establishment, but unfortunately, my experience fell short. While I received pleasant service in the women’s perfume department, the men’s department was a different story. The store manager and staff seemed indifferent and unhelpful regarding my repair issue. Disappointed not only with the service but also with the Burberry product itself.

Perla Estefania

Zoe from the cosmetics department is wonderful and knowledgeable of fragrances. Tell her the notes you like and she will find the best fragrance for you! What a great experience!!! Thank you.